Knowledge Base

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How you provide 24/7 round the clock phone and email support? How to get started? How to switch to Twopiz? How to host my website with Twopiz when my domain is registered with another registrar? How long does it take for my domain or hosting account to get ready? Do you support hosting multiple domains on 1 web hosting account? Should I transfer my Domain first or transfer my Data Files first? What support is covered with your hosting plans?

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How to access my billing system? What is your billing cycle? What are the modes of payment you accept? How to pay via Credit Card? How to pay via Inter Banking / ATM Funds Transfer? How to request for 30 days money back guarantee refund? Are there any hidden fees or setup fees? I wish to pay by credit card, but i see NBePay, what is NBePay?

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How to renew my domain? Do you host foreign domains? How to transfer a domain to Twopiz? When I register a new domain name through Twopiz, does the domain name belong to me? My domain is registered with another registrar, how do i transfer to Twopiz? How to host my website with another host when my domain is registered with Twopiz? Domain transfer information Domain Name What Is The Difference Between A Sub-Domain, Parked Domain And An Add-on Domain? Add-On Domain Parked Domain Sub-Domain

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What are your name servers (dns)? How to Solve My Website Page Not Found Error? How to upload files to my account? Your Control Panel (cPanel) Video Tutorials How to enable register_globals? How to change my control panel password? How to access my hosting control panel? Do I need to pay additional fees for using the MySQL database? What type of database system is installed in your server? How to replace the Under Construction page of my website? Do you provide sercure server (SSL) facility? How much does it cost? Can I access my domain without the "www" in front? How to recover the folders and files I accidentally deleted? What happens when my account run out of space? How to solve Internal Server Error 500? What are your Server Library paths? How to park/addon additional domain? I can't see my control panel login screen, the site seems unreachable How to enable PHP5 on my hosting? How to secure my website with SSL? How to have a trouble free script installation? How to test MySQL connection? How to show my file as the default page? How to enable mod_rewrite? What to do when my website is listed as suspicious by google? How to make my website load faster? Hosting Requirements For Magento Prestashop Auto Log Out Issue Setup Weebly

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Common Email Errors How to troubleshoot my email problem? What are my email server information? My friend sent me an email but i do not receive it, what could have happen? How to move emails tagged by SpamAssassin to a particular folder? I can't see my webmail login screen, the site seems unreachable How to access my webmail? How to protect your email from spambots? How to check email using Windows Mobile phone? How to securely check my email? 550 Access denied - Invalid HELO name How to setup my email account on iPhone? How to use google apps for my email service instead of Twopiz's packaged email service? How to send email via SMTP if my ISP block port 25? How to use google apps with Twopiz hosting? Reconfigure Microsoft Outlook or Outlook Express

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Understanding SSL Why should you buy SSL How to secure my website with SSL? Can I purchase SSL from you if we are not hosted with you? How To Install Your Thawte SSL

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How to submit my website to search engines? How can TWOPIZ help in our search engine ranking?

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How to perform trace route? How To Secure My Web Application? How to redirect non www to www? How to secure wordpress Backup Your Important Data Using FTP Hosting How To Redirect My Website? How To Redirect Non-WWW To WWW Page

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Do you guys support MySQL InnoDB Engine on your shared web hosting package? Do you guys have a limitation on the database size on your shared web hosting package? How to change all MySQL database table collation SQL (Structured Query Language) DSN, DSN-less and OLEDB Connections, Which One?