<p><span style="font-family: arial, helvetica, sans-serif; font-size: small;">Solution</span></p>
<p><span style="color: #333333; font-family: Verdana, Arial, Helvetica; font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;">You have attempt to send out an email and failed with the following error: 550 Access denied - Invalid HELO name<br /><br />Double check your email setting to ensure the following settings has been made.<br /><br />Microsoft Outlook<br />1. From the Menu Bar, Click Tools then Click E-mail Accounts<br />2. Select "View or change existing e-mail accounts" then Click "Next"<br />3. Select your Email account then Click "Change"<br />4. Click "More settings"<br />5. Select "Outgoing Server" tab<br />6. Tick "My outgoing server (SMTP) requires authentication"<br />7. Select "Use same settings as my incoming email server"<br />8. Click "Ok"<br />9. Click "Next"<br />10. Click "Finish"<br /><br />Once you have completed the above mentioned steps, close your Outlook and try sending again.<br /><br />Should you have any further issues, contact Twopiz's Support Team.</span></span></p>